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Welcome Letter

Dear Valued Guest,

Welcome and thank you for choosing Fairmont Copley Plaza as your home away from home! We are delighted to assist you in creating new travel memories and hope that you enjoy a fantastic stay at our landmark hotel. As you get comfortable in your guest room, please find a few details below to assist in creating a seamless experience:

Elevators to guest rooms are only accessible using your guest room key 24-hours a day.

In-Room Dining is available 7 a.m. to 10 p.m. daily. The menu is electronically presented on your guest room television. Contactless delivery and pick-up is available.

Our restaurant, OAK Long Bar + Kitchen, is open daily from 7 a.m. to 12 a.m. for indoor dining. Reservations are recommended and can be made via OpenTable. OAK was recently named Boston’s “Best Hotel Bar” by Boston Common magazine in its 2022 “Best of the City” guide to luxury living.

The Health Club is open daily, 24 hours a day and accessible with guest room key. The Health Club Roof Deck is accessible based on request. Please contact Royal Service by dialing ‘0’ from your guest room phone.

Complimentary Wi-Fi is available through our ALL loyalty membership program. Text (617) 545-3888 to learn more or to join.

Magazines and newspapers are available for you to enjoy on your personal electronic device by downloading the PressReader app.

Valet Parking is $65 USD (taxes not included) per night.

Pet Policy: Pets of all sizes are welcome in the hotel for a one-time fee of $50 USD per pet (taxes not included). Maximum number of pets is two. The pet must be on a leash at all times and must not be left unattended in the room. Any damage incurred to the room by the pet is the responsibility of the guest. Service dogs are always welcome and exempt of charges. Per Boston’s health code, only service animals are allowed inside OAK Long Bar + Kitchen’s dining room. Guests are required to sign a “Pet Policy Disclaimer” form at time of check-in, agreeing to the rules of having a pet on property.

Departure Time is at 11:00am. For assistance with your accommodations or luggage, please dial “0” or text (617) 545-3888. Contactless checkout is available via email, text message, telephone or television. Keys may be left in room or in checkout box in the lobby, and an invoice will be provided to the email on your reservation. Please ensure your email is on file with the hotel.

For additional information, please visit our Stay Safe page.

(617) 545-3888

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