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Meet the Team



Account Director

With close to 14 years of experience at Fairmont Copley Plaza, Susie excels in cementing meaningful client relationships. Susie loves getting to know her clients to learn how she can make their visit to Boston and our hotel both memorable and successful, and thrives on exceeding all guest expectations.

heather burke

Senior Sales Manager

A true hospitality professional, Heather combines her deep love of travel and passion for taking care of people to work tirelessly for her clients. She is a driving force behind the smiles of our guests and strives to personalize details for every client and group she touches. If her clients requests something, she will go out of her way to make it happen.



Group Sales Manager

Brooke started her hospitality career in Conference Services where she grew her knowledge in events and sales, before realizing her true passion was in sales. With Brooke’s creative flair, attention to detail, and commitment to turning moments into memories for her clients and their attendees, she would be delighted to assist with your next program or meeting.

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